Refund policy

Returns/Exchanges
Do to the handcrafted nature of my products, returns are not accepted and exchanges will be determined on a case by case basis (additional shipping costs in the event a exchange is granted are to be paid by the customer). 

Each piece of jewelry I make is completely crafted by hand, entirely
unique and may have slight imperfections. Please do not expect a machine precision piece.

However, my goal is for you to be completely satisfied with your purchase so please contact me within 7 days of receiving your item if you have any issues. I do not offer refunds based on wrong sizes purchased. Please be confident in your size choice before placing your order. 

You can always contact me with any concerns at info@junijewelry.co.

Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.